FAQ

Simply fill in an account application form which can be downloaded from our website and send this in with your first case or email to info@odontex.com.au

We offer free collection of parcels throughout Australia! Booking a collection is made easy through our online customer portal which can be accessed via our website. Once your account is up and running simply login and follow the prompts. Alternatively, parcel collection can be arranged by giving us a call. There are various cut-off times for same-day collection, so please contact our office for details on your area.

We accept all courier deliveries. Please send all parcels to the following:

Address: Unit 27/28 Barcoo St, Roseville NSW 2069

Laboratory prescription forms are available for download from our website. There are separate forms for removable and fixed cases. Pads are available on request through the online customer portal or by simply contacting our office.

To receive login details contact our office. The online portal can be used to request bookings, track the status of cases, order forms, update details and more!

We rely on customer feedback to help us continue to improve and create a better experience for your patients. If there is anything at all we could do to improve the quality or service please let us know.